Terms and Conditions
Accessibility: The Hotel has no lift. Tell us if you prefer a room on one of the lower floors when making your reservation.
Arrival: You can check in from 3 pm. If you will be arriving after 8 pm, please let us know.
Bookings: Room bookings are valid only if they are confirmed by the Hotel in writing, by email or letter.
Breakfast: Breakfast is served 7 am to 9 am, Mondays to Fridays, 8 am to 10 am Saturdays and Sundays.
Check-in: 3 pm to 8 pm, Saturday 3 pm to 7 pm, outside these hours and on Sundays by means of our electronic key box. Individual adaptations are possible by prior arrangement.
Check-out: until 10 am, on the weekend until 11 am. Please let us know if you wish to have a late check-out.
Cancellation: One room: If cancelled or modified two ore more days before the date of arrival, no fee will be charged. If cancelled or modified later (or in case of no-show), 70 percent of the booking amount of the frist night (except tourist tax) will be charged.
Reservations of 4 rooms and above: The following compensations apply:
- cancellation made 30 to 15 days prior to arrival: 30% of the forgone turnover
- cancellation made 14 to 5 days prior to arrival: 50% of the forgone turnover
- cancellation made 4 to 0 days prior to arrival: 70% of the forgone turnover
Condition: The current daily price will apply. We reserve the right to change our prices and offers.
Pets: Pets are allowed only at the annex "Grünes Haus".
Reception opening times: Monday to Friday 7 am to 11.30 am and 2 pm to 8 pm, Saturday 8 am to 7 pm, Sunday 8 am to 12 pm (noon).
Smoking: Please note that Hotel Roter Ochsen is a non-smoking Hotel and that smoking – including smoking at an open window – is not permitted. Failure to comply with this ruling will result in a charge of CHF 200. However, guests are invited to smoke in the courtyard.
Wi-Fi: Free Internet access throughout the Hotel.
The place of jurisdiction is 4500 Solothurn (Switzerland).